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Return Policy

Transparency First

Return Policy

Last Updated: June 5, 2026

A Smooth & Transparent Experience

We aim to make every transaction smooth and transparent. Please read our return and cancellation policy below to understand your rights and the steps to follow regarding bookings, reservations, and services.

Scope of Policy

This policy applies to purchases, bookings, and services made through the Square Acres Infra Pvt. Ltd. website. For physical property purchases, the specific terms outlined in your official sale agreement will always take precedence over this general policy.

Cancellation & Refunds

Bookings & Enquiries Non-binding enquiries and general booking requests can be cancelled anytime without incurring any charges.
Reservation Fees Reservation or token amounts may be refundable as per the project’s specific terms. Please check your booking receipt or agreement.
Processing Time Refunds (where applicable) will be processed within 7–14 business days after approval and will be returned via the original payment method.

Claims & Disputes

If you believe a service or product (including documentation or listing information) is defective or inaccurate, please contact us immediately. We will investigate the claim thoroughly and respond within a reasonable timeframe to resolve the issue.

Exceptions

Certain services, promotional events, or third-party transactions may have different cancellation rules. Specific project agreements may also define non-refundable amounts. Always check the terms applicable to your purchase before proceeding.

How to Request a Cancellation

1

Reach Out

Contact our support team via email or our hotline to initiate the request.

2

Provide Details

Share your booking reference, full name, contact details, and the reason.

3

Resolution

We will acknowledge receipt and guide you through the next steps.

Contact Support

For any inquiries related to cancellations, refunds, or disputes, our team is ready to assist you.

Note: This return policy is provided for general informational purposes. Specific contractual terms for property transactions will override the general policy where applicable.