Return Policy
Return Policy
We aim to make every transaction smooth and transparent. Please read our return and cancellation policy below to understand your rights and the steps to follow.
1. Scope
This policy applies to purchases, bookings and services made through Square Acres Infra Pvt. Ltd. website. For property purchases, specific terms in the sale agreement take precedence.
2. Cancellation & Refunds
- Bookings & Enquiries: Non-binding enquiries and booking requests can be cancelled anytime without charges.
- Reservation Fees: Reservation or token amounts may be refundable as per the project’s specific terms. Check your booking receipt or agreement.
- Processing Time: Refunds (where applicable) will be processed within 7–14 business days after approval and will be returned via the original payment method.
3. Defect Claims & Disputes
If you believe a service or product (including documentation or listing information) is defective or inaccurate, please contact us immediately. We will investigate and respond within a reasonable timeframe.
4. How to Request a Cancellation or Refund
- Contact our support team at info@squareacresinfra.com or call +91-9955031566.
- Provide your booking reference, name, contact details and reason for cancellation.
- We will acknowledge receipt and inform you of the next steps.
5. Exceptions
Certain services, promotions or third-party transactions may have different cancellation rules. Specific project agreements may also define non-refundable amounts. Always check the terms applicable to your purchase.
6. Contact & Support
For cancellations, refunds, or disputes, reach out to our support team:
Phone
Note: This return policy is provided for general informational purposes. Specific contractual terms for property transactions will override the general policy where applicable.